Terms and Conditions for Backpackers Hyderabad:
Please read these terms and conditions carefully as they outline your rights and obligations before, during, and after participating in any event organized by Backpackers Hyderabad (“we,” “us,” “our,” or “Backpackers Hyderabad”). By confirming your booking, you acknowledge that you have had the opportunity to read, understand, and agree to these terms and conditions in full.
These terms and conditions apply to all trip arrangements made by us, which we agree to provide or perform through our listed inclusions and exclusions for each event as part of our contract with you. All references in these conditions to “trip,” “trek,” “booking,” “event,” or “arrangements” refer to such trip arrangements for the booked dates unless otherwise specified. References to “departure” and “arrival” mean the start date/time and end date/time of these arrangements. The term “organizer,” “lead,” or “captain” refers to the individual leading or managing the trip officially on behalf of Backpackers Hyderabad during the event timeframe.
Terms & Conditions
Welcome to our website. By continuing to browse and use this website, you agree to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern Backpackers Hyderabad’s relationship with you in relation to this website. The term “Backpackers Hyderabad” refers to the owner of the website. The term “you” refers to the user or viewer of our website.
1. General Use
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
2. Accuracy of Information
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
3. Your Responsibility
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
4. Intellectual Property
This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
5. Trademarks
All trademarks reproduced on this website, which are not the property of or licensed to the operator, are acknowledged on the website.
6. Unauthorized Use
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
7. Links to Other Websites
From time to time, this website may include links to other websites. These links are provided for your convenience to offer further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
8. Linking to Our Website
You may not create a link to this website from another website or document without Backpackers Hyderabad’s prior written consent.
9. Governing Law
Your use of this website and any dispute arising out of such use of the website is subject to the laws of India and the jurisdiction of Hyderabad courts.
Booking Conditions
By booking a trip with Backpackers Hyderabad, you agree to the following conditions:
Booking Confirmation: A booking is confirmed once you have paid the deposit and received a confirmation email from us.
Payment: Full payment is required before the trip departure date. Failure to pay in full may result in the cancellation of your booking.
Cancellation Policy: Cancellations must be made in writing. Refunds will be processed based on our cancellation policy, details of which are available on request.
Changes to Itinerary: We reserve the right to make changes to the itinerary due to unforeseen circumstances. We will notify you of any significant changes as soon as possible.
Participant Responsibility: Participants are responsible for their own safety and behavior during the trip. Any participant causing disruption or posing a risk to others may be asked to leave the trip without a refund.
Health and Fitness: Participants must be in good health and physically fit for the activities included in the trip. It is your responsibility to consult with a doctor if you have any health concerns.
Train Travel Guidelines:
We make every effort to provide confirmed train tickets for our tours; however, we cannot guarantee confirmations, as railway services are operated by the Indian Railways, a government entity.
Included Tickets:
All packages starting from Hyderabad come with Sleeper class train tickets included by default.
Ticket Upgrades:
If you prefer to travel in 3AC, 2AC, or 1AC, you may request an upgrade. Additional costs will be applicable as per current IRCTC rates.
Ticket Status Updates:
We will keep you informed about the status of your booking. In cases where tickets are still not confirmed (CNF), we advise you to monitor the status periodically.
Alternatives for Unconfirmed Tickets:
If the ticket remains in RAC or WL two days before departure, opting for Tatkal or Premium Tatkal tickets is recommended for better chances of confirmation. These are subject to IRCTC’s dynamic pricing and availability.
If train tickets are not confirmed and a bus option exists, switching to a bus is advisable to ensure smooth travel.
Additional Charges:
Any upgrades, Tatkal bookings, or alternative arrangements will incur extra charges based on IRCTC rates. We do not charge any extra fees for processing Tatkal bookings.
Train Booking Process
If train tickets are unavailable during initial booking, we will attempt to secure them via Tatkal, which opens one day before travel.
Important: Tatkal availability is on a first-come, first-served basis and includes an additional charge over the base fare. If Tatkal fails, Premium Tatkal or bus travel may be offered as alternatives. Any extra expenses incurred in these alternatives are to be borne by the traveler.
Final Payment Policy
The remaining balance must be cleared at least 2 days prior to departure.
Limitations & Responsibility
We are responsible for the parts of your trip directly arranged and managed by us. However, we do not accept liability under the following circumstances:
Missing your train or bus due to personal delays. We will support you in finding alternative transport but will not reimburse any costs.
Accidents, health issues, loss, delays, or thefts caused by factors beyond our control.
Services such as hotels and transport are managed by third-party vendors; we do not have ownership or control over them and thus can’t be held liable for their shortcomings.
Failures resulting from customer negligence.
Unpredictable incidents caused by third parties not related to the travel service.
We do not offer travel insurance. Travelers are advised to secure their own coverage for emergencies.
Itinerary Adjustments
Once the trip begins, the planned schedule will be followed as agreed. However, unforeseen events (weather, strikes, etc.) may require adjustments. We reserve the right to make changes to the itinerary at any time in the interest of group safety and logistics. You will be notified as early as possible in such cases.
Event Code of Conduct
Strict Prohibition: Use or possession of weed or any illegal substances is not allowed during the trip.
Respect Fellow Travelers: Maintain a cooperative and friendly atmosphere.
Punctuality Matters: Avoid delays that may affect the group’s schedule.
Environmental Responsibility: Dispose of waste properly. Help us keep our trips eco-friendly and plastic-free.
Contact Us
If you have any questions or concerns regarding our Privacy Policy or data practices, please contact us at:
- Email: contact@backpackershyd.com
- Phone: +91-8790062200
- Address: 160, MIG 1, KPHB Phase 9, Hyderabad – 500085
Thank you for choosing Backpackers Hyderabad. We look forward to providing you with memorable travel experiences while ensuring your privacy and security.